Effective Date: November 12, 2025
Port Charlotte Water Removal has been helping homeowners and businesses in Port Charlotte, Florida since 2003. When you call us for emergency water extraction, you share personal details with us so we can respond fast and get your property dry. This Privacy Policy explains what we collect, why we collect it, and how we keep it safe. We keep it simple because we want you to feel confident about reaching out.
Information We Collect
When you contact us by phone, through our website, or by email, we collect the information you give us. That includes your name, phone number, email address, property address, and details about the water damage you're dealing with.
We also collect basic technical information when you visit our website, such as your IP address, browser type, and the pages you view. This helps us understand how people find us and improve the site.
How We Use Information
We use your contact and property details to schedule your water extraction service, send a team to the right address, and follow up on the work we've done. If you ask us a question, we use your information to answer it.
We may also use your information to send service updates or reminders related to your request. We don't send marketing emails unless you've asked to hear from us.
Cookies and Tracking
Our website uses cookies to remember your preferences and to see how visitors move around the site. Cookies are small text files stored on your device. They don't contain your name or address.
You can set your browser to refuse cookies or alert you when a cookie is being sent. If you turn off cookies, some parts of our website may not work as smoothly, but you can still call us for help.
Analytics and Third-Party Tools
We use analytics tools, such as Google Analytics, to understand how many people visit our site and which pages are most helpful. These tools collect anonymous data like page views and time on site.
We may also use third-party services for phone calls, scheduling, or email. These providers only receive the information needed to perform their service, and they are required to keep it confidential.
Data Sharing and Disclosure
We do not sell your personal information. We share it only with team members and trusted service providers who help us deliver your water extraction service, such as scheduling or communication tools.
We may disclose information if required by law, such as in response to a court order or to protect the safety of our team and customers. We never share your details for advertising purposes.
Data Retention
We keep your information for as long as needed to provide our services and meet legal requirements. Service records are typically kept for a reasonable period so we can handle any follow-up questions.
When your information is no longer needed, we securely delete or anonymize it.
Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. These steps include secure storage, limited access for team members, and safe handling of paper and digital records.
No method of transmission over the internet is completely secure, but we work hard to keep your data safe. If you have concerns, you can always call us directly.
User Rights
You have the right to ask what personal information we hold about you and to request a copy. You can also ask us to correct any mistakes or delete information we no longer need for a legitimate purpose.
To make a request, contact us using the details below. We'll respond promptly and help you with your request.
Children's Privacy
Our services are for adults and property owners. We do not knowingly collect personal information from children under 13. If you believe a child has shared information with us, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or the law. When we do, we'll post the new version on this page and update the effective date.
We encourage you to review this page occasionally. Your continued use of our website or services after changes means you accept the updated policy.
Contact Information
If you have questions about this Privacy Policy or how we handle your information, please reach out. We're here to help.
You can call us at 1111-0987-599, email us, or write to us at our Port Charlotte office. We'll get back to you as soon as we can.
Privacy Contact
Email: info@portcharlottewaterremoval.com
Phone: 1111-0987-599
Address: Port Charlotte, FL, United States